Yearly Employee Satisfaction Survey

Welcome to JMR YESS! (Yearly Employee Satisfaction Survey)

We thank you for taking out your valuable time to attend to the Survey.

YESS has been designed with a view to study your experience with regards to the Organizational Climate at JMR & bring about the required changes to the system to make it a better place to work.

There are 61 objective questions to be answered on a defined rating scale in addition to 1 subjective question & the total time to be taken to complete the survey should not exceed 30 minutes.

Your responses are important, hence we seek your candid & honest opinion around each & every aspect of the organization. The NA option is made available for only two questions (Q8 from first section and Q3 from second section), if you feel you can’t answer or are uncertain about, select the “NA” option. Your responses will be kept highly confidential & anonymous and no information that would identify the responses of any individual, will be reported.

It is mandatory for all the employees of JMR to attempt the Survey.

Click “Start Survey” to begin.

Employee Name: *

Department/Location: *

length of service: *

The Company *

Strongly AgreeAgreeDisagreeStrongly DisagreeNot Applicable
(1) I am happy to refer my friends and acquaintances to the company
(2) The organisation attempts to seek employees' suggestions & opinions, wherever possible
(3) I feel that I am an important part of JMR
(4) I am proud to be associated with JMR
(5) I am clear about how my job contributes to the growth of the organisation
(6) Working atmosphere is friendly and conducive
(7) My interaction with different employees has enriched me professionally and personally
(8) There is adequate communication & synergy between various departments

The Management *

Strongly AgreeAgreeDisagreeStrongly DisagreeNot Applicable
(1) I have confidence in the Management team of JMR
(2) How satisfied are you with the information you receive on what is going on in your department?
(3) Management does not play favorites.
(4) The top management communicates about changes or decisions that affect employees, in a timely & clear manner
(5) Management encourages an open door mechanism for employee listening

The Job *

Strongly AgreeAgreeDisagreeStrongly Disagree
(1) My job role makes good use of my skills & abilities
(2) My job is a challenging, interesting & rewarding experience
(3) I believe that I am well equipped with the information, resources & support necessary to perform my job activities effectively & efficiently
(4) I am aware of my role & responsibilities & the level of performance expected out of me
(5) I believe that I have learnt adequately to carry out higher responsibilities and take up a broader role
(6) My work gives me a feeling of personal accomplishment
(7) How satisfied are you with your involvement in decisions that affect your work?
(9) I have clearly defined quality goals and goals are derived from a mutual discussion between me & my supervisor
(8) I feel encouraged to come up with new and better ways of doing things
(10) I understand how my job aligns with the organisation's vision & mission

The Supervisor *

Strongly AgreeAgreeDisagreeStrongly Disagree
(1) Treats me with respect
(2) Counsels, gives regular feedback on my performance & enables me to perform at my best
(3) Promotes an atmosphere of team work & security
(4) Accessible and easy to approach
(5) Recognizes good performance & promotes a culture of appreciation & motivation
(6) Is a knowledgeable & inspirational leader

Team Work *

Strongly AgreeAgreeDisagreeStrongly Disagree
(1) There is a need to regularly interact with my team members to accomplish my task
(2) In my team / department, there is an excellent environment for continuous innovations owing to a strong team work
(3) Communication in the team is generally clear, healthy and respectful
(4) Every member of the team gets an equal opportunity to participate & be heard

Career & Development *

Strongly AgreeAgreeDisagreeStrongly Disagree
(1) I believe that my work involves learning new methods/technologies in order to keep updated with new innovations & methodologies
(2) I have enough visibility on how my career is progressing in the organisation
(3) Employees are given fair & deserving opportunities based on the merit
(4) I am confident about my growth & a prosperous career with the organisation

Work Life Balance *

Strongly AgreeAgreeDisagreeStrongly Disagree
(1) My work load is reasonable to handle & fairly distributed amongst all team members
(2) I do not feel underutilized in my job-role
(3) The amount of work assigned to me, does not interfere with the quality I expect to maintain
(4) Given my job role, I am able to strike a work-life balance & take out time to pursue my hobbies beyond work
(5) I am happy that my work schedule is flexible enough to meet my needs.

Support Group *

Strongly AgreeAgreeDisagreeStrongly Disagree
(1) My enquiries to Administration (Infrastructure and facilities) are promptly responded
(2) I receive the right amount of recognition for my work
(3) I am well familiar with the company policies
(4) My enquiries to HR are promptly responded
(5) I am aware of the contact points/Channels for getting the necessary logistics/information
(6) My enquiries in Accounts are promptly responded
(7) My enquiries to System Administration-IT are promptly responded

Office Facility and Workspace *

Strongly AgreeAgreeDisagreeStrongly Disagree
(1) I am satisfied with the workstation assigned to me
(2) I am satisfied with the availability of conference rooms
(3) I am satisfied with the hygiene factors
(4) I am satisfied with the cafeteria

Training & Enablement *

Strongly AgreeAgreeDisagreeStrongly Disagree
(1) I am satisfied with the training program at JMR
(2) The trainings provided has helped me improve myself
(3) The organisation provides ample training & learning opportunities for one's personal & professional advancement
(4) Job aids (resources or technology) are available on the job to support what I learned in training.
(5) Supervisors support the use of techniques learned in training that I bring back to the job.

Employee Benefits *

Strongly AgreeAgreeDisagreeStrongly Disagree
(1) I am satisfied with the company’s employee welfare programs such as rewards, incentives, insurance, health care, and so on.
(2) I am satisfied with the recreational activities provided by the company e.g. fun@work activities, outings etc
(3) I am satisfied with the company’s employee engagement & communication initiatives such as birthday celebrations,WOW rewards, HR Forums, newsletter, etc.

On a scale of Excellent to Poor, how would you rate your overall employment with JMR *

The new program format for annual day was intriguing *

If we were to make improvements in the areas listed above, which item(s) do you think should be emphasized in order to build us a more effective organization.Please offer suggestions on how can we improve on this. *